Job Description

As Team Lead of the newly established Indirect Procurement GSC team in India, you will build and manage a high-performing shared services centre responsible for contract and catalogue creation in SAP Ariba across all METRO countries, and for end-to-end supplier enablement. You will act as the primary interface between the GSC India team and global Indirect Procurement stakeholders, ensuring service quality, SLA adherence and continuous improvement. This is a foundational role — you will set up the team from scratch, define ways of working, and grow the function in line with the LUCA programme rollout.

Key Responsibilities
Build the GSC India Indirect Procurement team from scratch — including recruitment, onboarding, role definition and team structure
Act as primary point of contact for all country Procurement leads and global Indirect Procurement stakeholders
Own and enforce SLAs for contract/catalogue creation and supplier enablement services
Oversee the end-to-end contract and catalogue creation process in SAP Ariba, ensuring accuracy,



completeness and compliance with global templates
Govern the supplier enablement function — supplier onboarding, portal management, query resolution and transaction monitoring
Manage the contract and catalogue request tracker, ensuring daily updates and full transparency to requesting countries
Drive a quarterly capacity review, aligning team size to pipeline forecasts and escalating resourcing needs as Wave 2 volumes grow
Report monthly on KPIs to GSC and Indirect Procurement leadership, including processing accuracy, turnaround times and supplier adoption rates

Continuous Improvement:
Identify process inefficiencies and implement solutions — including self-service portals, automated tracking and quality gate checklists
Drive adoption of electronic transactions (PO, invoice, order confirmation) across the supplier base
Support the development of current service lines as the GSC matures and additional countries go live

📌 Team Lead Indirect Procurement Pune (India)
🏢 METRO Global Solution Center IN
📍 India