Welcome and assist customers and provide a premium in-store experience.
Understand customer requirements and recommend suitable products.
Maintain robust knowledge of Ashmere’s products, fabrics, craftsmanship and pricing.
Drive sales and achieve monthly sales targets.
Handle individual, wedding, gifting and bulk-order enquiries.
Build and maintain relationships with customers and generate repeat sales.
Follow up with enquiries, leads and potential customers.
Maintain customer database and purchase records.
Handle billing, order processing, packaging and dispatch coordination.
Assist with stock checking and inventory management.
Maintain product presentation, displays and overall store upkeep.
Ensure products are handled, folded and displayed appropriately.
Collect customer feedback and share insights with the team.
Represent Ashmere with a polished, qualified and luxury-oriented approach.