Role Responsibilities:
Manage and oversee daily activities of the customer care team.
Motivate and train team members to achieve targets.
Conduct performance reviews and provide constructive feedback.
Foster a positive and cooperative team setting.
Key Deliverables:
Achieve customer service targets and KPIs.
Ensure high team productivity and morale.
Enhance customer satisfaction through effective issue resolution.
Drive continuous improvement in team operations.
📌 Customer Care Team Leader Navi Mumbai
🏢 Automotive Manufacturers (AMPL)
📍 Navi Mumbai
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