We're Hiring | Female Technical Support ExecutiveCompany: GTech Web Solutions Pvt. Ltd.

Location: Salt Lake Sector V, Kolkata

Work Mode: Work from Office

We are looking for a Female Technical Support Executive with excellent communication skills to join our team. If you have experience in a voice process, BPO, or customer support and enjoy interacting with customers while identifying opportunities for cross-selling and upselling, we'd love to hear from you.
Job ResponsibilitiesProvide technical and customer support over calls.
Resolve customer queries in a qualified and timely manner.
Build and maintain positive customer relationships.
Identify prospects for cross-selling and upselling relevant products/services.
Coordinate with internal teams to ensure quick issue resolution.
Maintain accurate records of customer interactions.
RequirementsExperience:



1–2 years in Voice Process / BPO / Customer Support.
Mandatory: Experience in cross-selling and upselling.
Excellent verbal communication and customer handling skills.
Basic computer knowledge.
Immediate joiners will be preferred.
Note: This is primarily a customer support role with cross-selling and upselling responsibilities. It is not a hardcore sales role.Salary & BenefitsSalary: Up to ₹20,000 in-hand (based on experience)
Working Hours: 11:00 AM – 7:00 PM
Working Days: Monday to Saturday
Weekly Off: Sunday

If you're confident, customer-focused, and looking for a long-term prospect, we'd love to connect with you.

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