Key Responsibilities
Provide onsite technical support at client locations.
Attend field service calls and resolve IT-related issues promptly.
Install, configure, and troubleshoot desktops, laptops, printers, scanners, and peripherals.
Diagnose and resolve hardware and software issues.
Configure Windows operating systems and Microsoft Office applications.
Install and troubleshoot antivirus software and business applications.
Perform LAN, Wi-Fi, and basic network troubleshooting.
Configure and troubleshoot routers, switches, and access points.
Replace and upgrade computer hardware components.
Support user account configuration, email setup, and printer connectivity.
Coordinate with senior engineers for complex technical issues.
Update service reports and call status after every client visit.
Ensure compliance with company and client service standards.
📌 Desktop Support Engineer Mumbai
🏢 Oriflamme it solutions
📍 Mumbai
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