Answer Calls: Take inbound customer calls and make outbound calls when needed.
Solve Problems: Listen to customer issues patiently and give explicit, helpful answers.
Share Information: Explain our products, services, and latest deals to customers.
Type Notes: Keep details of every call updated in our computer system or CRM software.
Pass on Hard Issues: Transfer complex problems to the right department or team leader.
Follow Up: Call customers back if their problem takes longer to fix.
📌 Customer Care Executive Navi Mumbai (India)
🏢 Digitide Solutions
📍 India
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