Key Responsibilities
Guest Service: Welcome and assist guests professionally, ensuring a pleasant dining experience.
Table Setup: Maintain clean, properly arranged tables, chairs, cutlery, crockery, and service areas.
Food & Beverage Service: Serve food and beverages promptly and according to café standards.
Clearing & Cleaning: Transparent used crockery and maintain cleanliness of tables and service areas throughout operations.
Service Support: Coordinate with the kitchen, reception, and other service staff for smooth and timely service.
Hygiene & Grooming: Follow personal hygiene, grooming, uniform, and food-safety standards at all times.
Guest Assistance:
Respond courteously to guest requests and immediately report complaints or special requirements to the supervisor.
Closing Duties:
Ensure service areas, equipment, crockery, and cutlery are cleaned, organized, and ready for the next shift.
Core ExpectationsMaintain a qualified and courteous attitude with guests and colleagues.
Demonstrate teamwork, punctuality, discipline, and attention to detail.
Follow all café SOPs, hygiene standards, and service procedures.
Minimize breakage and wastage of crockery, cutlery, and other service items.