Outbound Calls:
Contact potential or existing customers to inform them about products or services.
Make outbound calls to generate leads and close sales.
Customer Engagement:
Address customer inquiries and provide accurate and detailed information.
Handle customer complaints or issues professionally and escalate unresolved matters.
Sales and Promotion:
Promote and sell products/services using effective communication and persuasion techniques.
Meet or exceed daily/weekly/monthly targets.
Data Maintenance:
Maintain records of calls, interactions, and sales in the database.
Update customer information as required.
Team Collaboration:
Work closely with the sales and marketing teams to align on goals and strategies.
Participate in team meetings and training sessions.