HIRING - Reservation Executive

Key Responsibilities
Handle room reservations through phone calls, emails, online portals, and travel agents.
Enter and update reservations accurately in the Property Management System (PMS).
Confirm, modify, or cancel bookings as per guest requests.
Ensure room availability and optimize room inventory.
Coordinate with Front Office, Sales, and Housekeeping regarding room status and guest requirements.
Maintain reservation records and guest profiles accurately.
Process group bookings, corporate bookings, and travel agent reservations.
Follow up on booking enquiries and convert them into confirmed reservations.
Ensure correct room rates, packages, and billing instructions are updated.
Prepare daily arrival, departure, and occupancy reports.
Handle guest queries and special requests professionally.
Monitor online booking channels and maintain rate parity.
Ensure adherence to hotel policies, SOPs, and reservation procedures.
Assist in achieving occupancy and revenue targets.





Skills & Competencies
Valuable communication and interpersonal skills.
Knowledge of PMS software and reservation systems.
Robust telephone etiquette and customer service skills.
Basic knowledge of revenue management and room inventory control.
Positive coordination and organizational skills.
Proficiency in MS Excel and MS Office.
Attention to detail and accuracy.

Qualification & Experience
Diploma / Degree in Hotel Management or equivalent.
Minimum 1–3 years of experience in Reservations or Front Office in a hotel industry.
Knowledge of PMS software is mandatory.
Immediate joiners are preferred.

Location : Coimbatore (Tamilnadu)

CONTACT HR : 63841 44483

WHATSAPP: 85086 44480

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Reservation Executive Gandhipuram
🏢 KISCOL GRANDS HOTEL
📍 Gandhipuram