Job description:

Counselor

Key Responsibilities
Contact customers via phone to confirm purchase orders.
Verify customer details, product information, and delivery requirements.
Resolve customer queries related to orders and purchases.
Maintain accurate records of customer interactions and order confirmations.
Coordinate with internal teams to ensure smooth order processing.
Follow company communication standards and customer service protocols.
Escalate customer concerns when necessary.
Achieve daily and monthly confirmation targets while maintaining quality standards.

Requirements
Minimum 12th Pass / Graduate preferred.
Valuable communication and interpersonal skills.
Basic computer knowledge and data entry skills.
Ability to handle customer conversations professionally.
Robust attention to detail and accuracy.
Prior experience in customer service, telecalling, or order processing is an advantage.

Working Hours
Timing: 9:30 AM to 6:30 PM
Working Days: 6 Days a Week
Weekly Off: 1 Day(Rotational)

Pay: ₹15,000.00 - ₹35,000.00 per month

Perks:
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Counselor Chandigarh
🏢 Gleuhr
📍 Chandigarh