We are looking for a warm, confident, and well-spoken Guest Relations Executive to be the face of our restaurant. The role involves creating a welcoming experience for guests right from their first interaction with us.
Key Responsibilities
Welcome and receive guests with a warm, positive attitude.
Handle incoming calls and assist guests with table reservations and enquiries.
Communicate confidently with guests and understand their requirements.
Escort and show guests to their tables while ensuring a smooth seating experience.
Maintain a friendly, attentive, and skilled approach throughout the guest’s visit.
Assist in managing guest requests, feedback, and basic concerns.
Coordinate with the service team to ensure a seamless guest experience.
Represent the restaurant with excellent hospitality, grooming, and communication skills.
Ideal Candidate
Excellent communication and interpersonal skills.
Warm, approachable, and guest-oriented personality.
Good command of English; knowledge of additional languages is a plus.
Well-groomed, confident, and professional.
Prior experience in hospitality, restaurants, hotels, or guest relations is preferred.
Positive attitude and ability to remain composed in a quick-paced workplace.