Villa Specialist / Sales ExecutiveJob Overview

We are looking for a energetic, customer-oriented, and target-driven Villa Specialist / Sales Executive to assist prospective guests in selecting the ideal villa while driving bookings and revenue growth. The ideal candidate should have excellent English communication skills, solid sales abilities, and a passion for hospitality.

Key Responsibilities
Respond promptly to sales inquiries across phone, WhatsApp, email, and other communication channels.
Understand guest requirements and recommend suitable villas.
Convert inquiries and leads into confirmed bookings.
Build and maintain strong customer relationships.
Follow up with leads and repeat guests.
Achieve assigned sales targets and revenue goals.
Maintain accurate customer and lead records in CRM.
Coordinate with Guest Services and Operations teams.
Handle booking changes and guest concerns professionally.
Upsell premium villas and additional services.
Stay updated on villa inventory, availability, and pricing.
Collaborate with the Marketing team to support sales opportunities.
Prepare daily, weekly, and monthly sales reports.

Requirements




Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or a related field.
Previous experience in sales, hospitality, travel, or customer service is preferred.
Excellent English communication skills — verbal and written.
Robust communication, negotiation, and persuasion skills.
Excellent customer relationship management skills.
Knowledge of CRM software and Microsoft Office.
Strong organizational and problem-solving abilities.
Ability to work under sales targets and deadlines.
Willingness to work rotational shifts and weekends.
Self-motivated, confident, and target-driven.
Passion for hospitality and delivering excellent customer experiences.

Key Skills

Sales | Villa Sales | English Communication | Customer Service | Lead Conversion | Negotiation | Upselling | Customer Relationship Management | CRM | Follow-ups | Hospitality | Problem Solving | Target Achievement | Communication Skills | Multitasking

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Sales Representative Chembur
🏢 Aventra solutions
📍 Chembur