Job Summary:

We are looking for a dedicated and customer-focused Patient Care Executive to manage inbound calls, assist patients with their queries, and schedule appointments efficiently. The ideal candidate should possess excellent communication skills and a patient-centric approach.

Key Responsibilities:
Handle inbound calls from patients professionally and courteously.
Address patient inquiries regarding services, appointments, and general information.
Schedule, reschedule, and cancel patient appointments as required.
Maintain accurate patient records and update appointment details in the system.
Coordinate with the clinic/hospital team to ensure smooth appointment management.
Provide exceptional customer service while maintaining confidentiality.

Requirements:
Excellent verbal communication skills in English, Hindi, and/or Marathi.




Valuable interpersonal and customer service skills.
Basic computer knowledge and familiarity with appointment scheduling systems.
Ability to work in a fast-paced setting.
Prior experience in a healthcare or customer service role is preferred but not mandatory.

Shift Details:

Shift Duration:* 12 hours

Weekly Off:* Alternate week off

Employment Type:* Full-time

Preferred Skills:
Solid communication and listening skills.
Ability to multitask and manage time effectively.
Positive attitude and empathy towards patients.
Ability to handle difficult situations calmly and professionally.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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