We are seeking a candidate with positive communication skills and proficiency in the Hindi & English language.
The role involves identifying issues reported by users during calls and providing prompt and effective solutions.
The candidate will be responsible for troubleshooting and resolving ERP-related issues reported by the school, providing support and guidance to users, and ensuring the smooth functioning of the ERP system &performing; transactional work on the school's data.
Required Skills and Qualifications:
- Robust communication skills and proficiency in the Hindi language.
- Active listening and the ability to communicate technical concepts.
- Troubleshooting and problem-solving skills.
- Proficiency in Excel and HTML.