We are looking for a motivated and energetic Telemarketing Executive to join our team. The candidate will be responsible for making outbound calls, explaining company products, generating leads, handling customer inquiries, and maintaining positive customer relationships.
Key Responsibilities:
Make outbound calls to potential customers and explain company services/products/courses
Generate and follow up on leads
Convince customers and schedule appointments or admissions
Handle customer queries in a professional manner
Maintain daily call records and update customer details
Achieve daily and monthly calling targets
Coordinate with the sales and marketing team when required
Build positive relationships with customers through effective communication
Requirements:
Handle inbound and outbound customer calls professionally.
Requirements
Fluency in Hindi and Tamil is mandatory.
Basic English communication skills preferred.
Excellent verbal communication and interpersonal skills.
Good customer handling and problem-solving abilities.
Basic computer knowledge (MS Office, Email, CRM is an advantage).
Positive attitude and willingness to learn.
Freshers and experienced candidates are welcome to apply.
Communicate effectively with customers in Hindi and Tamil (English communication is an added advantage).
Explain company products and services to customers.
Resolve customer queries and complaints promptly.
Follow up with prospective and existing customers.
Coordinate with internal departments to ensure timely customer support.
Achieve customer satisfaction and follow-up targets.