Key Responsibilities
Supervise and coordinate daily housekeeping operations.
Allocate duties and prepare duty rosters for the housekeeping team.
Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and hygiene standards.
Ensure timely cleaning and readiness of rooms for guest check-in.
Monitor linen, uniforms, cleaning supplies, and housekeeping inventory.
Coordinate with Front Office, Maintenance, and other departments for smooth operations.
Handle guest requests and housekeeping-related complaints promptly.
Train, guide, and monitor housekeeping staff on grooming, cleaning standards, and SOPs.
Maintain housekeeping records,
checklists, and daily reports.
Ensure proper use of cleaning chemicals, equipment, and safety procedures.
Requirements
Experience in Housekeeping, preferably in the hotel or hospitality industry.
Valuable knowledge of housekeeping standards, cleaning procedures, and room inspection.
Robust leadership and team management skills.
Valuable communication and problem-solving abilities.
Basic knowledge of inventory and housekeeping reports.