Job Description – Back Office Coordinator – Import Logistics & Sales

Location: Lower Parel, Mumbai | Experience: 2–5 Years | Employment Type: Full time

We are looking for a Back Office Coordinator to manage import order processing, logistics coordination, sales support and related documentation.

Key Responsibilities
Place and coordinate import orders with overseas suppliers, including PO preparation, order confirmation, pricing, availability and dispatch schedules.
Coordinate with DHL, UPS, freight forwarders, shipping agents, CHA/customs agents and transporters for courier and sea imports.
Track shipments, ETD/ETA, customs clearance, delivery and warehouse inwarding.
Coordinate with suppliers for commercial invoices, packing lists, BL/AWB, COO and other import documents.
Prepare estimated import costing and landed cost, including freight, customs duty, IGST, clearance, transportation and other applicable charges.
Coordinate with Sales, Accounts, Purchase and Warehouse for smooth order execution.
Process sales orders, quotations, proforma invoices and dispatch requirements and follow up on pending customer orders/payments.




Maintain accurate import, purchase and sales trackers, ERP records and MIS reports.
Monitor shipment/order delays and proactively follow up with suppliers, agents and internal teams.

Required Skills & Experience
2–5 years of experience in Import Logistics, Purchase Coordination, Sales Back Office or similar roles.
Practical knowledge of DHL/UPS, sea imports, customs clearance and import documentation.
Good understanding of import costing and landed-cost calculation.
Robust MS Excel, ERP, coordination and follow-up skills.
Positive communication skills and ability to manage multiple orders/sh shipments simultaneously.
Experience with imported products, trading, interiors, building materials or similar industries will be preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Cell phone reimbursement

Education:
Bachelor's (Required)

Experience:
Import Logistics: 1 year (Required)

Language:
Hindi (Preferred)
English (Required)
Marathi (Preferred)

Work Location: In person

📌 Back Office Coordinator – Import Logistics & Sales Parel (India)
🏢 N G C NAFEES WALL PAPER
📍 India