Job Title: Email Support Executive
Location: Thane
Industry: Banking Domain
Job Description:
Handle customer queries through email in a professional and timely manner.
Respond to customer requests and resolve issues effectively.
Maintain accurate records of customer interactions.
Coordinate with internal teams for query resolution.
Ensure adherence to service quality standards and turnaround times.
Requirements:
Valuable written and verbal communication skills.
Experience in the banking domain preferred.
Basic computer knowledge and email handling skills.
Ability to work in a fast-paced setting.
Shift Timing: 9:30 AM to 6:30 PM
Working Days: 6 Days a Week
Location: Thane