Customer Care Executive (CCE) is responsible for handling customer queries, resolving complaints, and ensuring a positive experience across and other support channels.

Key roles and responsibilities
Respond to customer inquiries via calls, emails, live chat, and social media, providing accurate information about products, services, and policies.
Resolve complaints and issues promptly, escalating complex cases to the relevant department when needed.
Maintain and update customer records to track service history and feedback.
Collect customer feedback and share insights with internal teams to improve service, products, or processes.

Skills and qualifications typically expected
Solid verbal and written communication in the local language(s) and English; ability to stay calm and polite in difficult situations.
Problem‑solving and time‑management skills, with the ability to handle multiple customers at once.

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive Thrissur
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📍 Thrissur