MilesTrip Holidays is a agile and rapid-growing travel management company dedicated to crafting exceptional customized itineraries and group tours. We specialize in delivering unforgettable travel experiences across global destinations, including Europe and Asia.
Key Responsibilities:
Respond promptly to incoming leads and inquiries generated from online campaigns and social media.
Contact potential clients via phone and WhatsApp to understand their travel requirements.
Present and explain our tour packages, highlighting itineraries, visa procedures, and pricing.
Guide clients through the booking process and convert inquiries into confirmed sales.
Collaborate closely with the Operations and Visa teams to ensure a seamless experience for the clients from booking to the end of the tour.
Mandatory Requirements:
Proven experience in travel sales or customer service, preferably in the outbound tour industry.
Excellent communication, negotiation, and interpersonal skills.
Fluent in English; knowledge of additional languages is a plus.
Robust ability to handle and manage customer relationships.