PlatinumOne Business Services Limited is looking for a talented, motivated, and experienced Senior Team Leader to join our dynamic Real Estate Sales BPO Team!
Position: Senior Team Leader
Location: Thane West
Salary: ₹30,000 – ₹35,000 In-Hand
Experience: Minimum 1–2 years of BPO experience as a Team Leader in a Sales / Real Estate Sales Process
Education: HSC / Graduate
Job Type: Full time
Key Responsibilities:
Lead, manage, and motivate a team of Sales Executives / Telecallers.
Monitor daily team performance and ensure achievement of sales targets.
Handle team escalations and resolve customer-related issues effectively.
Identify performance gaps and implement appropriate improvement plans.
Conduct regular team briefings, coaching, and performance feedback sessions.
Allocate leads and tasks efficiently among team members.
Track daily, weekly, and monthly sales performance.
Ensure proper follow-up on leads and maximize lead conversion.
Make transparent and timely decisions to improve team productivity.
Coordinate with management and provide regular performance reports.
Preferred Skills:
Strong team handling and people management skills
Excellent verbal communication
Strong sales and negotiation skills
Excellent objection-handling abilities
Target-oriented and self-motivated
Good problem-solving and decision-making skills
Ability to motivate and coach team members
Good customer-handling skills
Knowledge of sales targets, conversion, and lead management
Ability to work in a fast-paced BPO workplace
Preferred Candidates:
Candidates with experience in Real Estate Sales, Lead Generation, Telecalling, Inside Sales, or Sales BPO as a Team Leader will be preferred.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Senior Team Leader Thane
🏢 PlatinumOne Business Services
📍 Thane
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