As a Technical Support Engineer for the Opplane VLMA, you will provide essential technical support to enterprise clients and telecom operators managing Mobile Private Networks (MPN).
You will be responsible for diagnosing network connectivity issues, managing service tickets, and verifying that customer traffic flows smoothly through our virtual anchors.
This role is a great fit for a junior-to-mid-level networking skilled with solid Linux fundamentals and hands-on experience configuring hardware via a Command Line Interface (CLI).
Technical Competencies & Requirements
Networking Fundamentals & CLI Experience
CLI Proficiency - Proven hands-on experience using the Cisco IOS or Juniper Junos Command Line Interface to configure interfaces, check routing tables, and verify network status.
Routing & Switching - Solid understanding of core networking concepts including:
IPv4/IPv6 addressing
Subnets
VLANs
Static routing
Basic energetic routing protocols
Tunneling Concepts - Familiarity with how data tunneling works (such as GRE or basic VPNs)
to safely carry traffic across networks.
Linux System Administration
OS Navigation - Comfort working inside a Linux/Unix workplace using standard terminal commands to:
Navigate directories
View system logs
Manage files
Network Diagnostics - Ability to use native Linux tools (e.g., ping, traceroute, ifconfig/ip, netstat) to troubleshoot server-side network connectivity.Troubleshooting & Infrastructure Support
Packet Analysis - Basic familiarity with packet capturing tools like Wireshark or tcpdump to verify if traffic is successfully reaching its destination.
Infrastructure Awareness - General understanding of virtualized network environments (VMs) and how remote edge devices (such as routers or gateways) connect back to a central core network.
Core Responsibilities
Incident Management: Act as the primary point of contact for technical issues, performing initial triaging, data
📌 Technical Support Network Engineer Delhi (India)
🏢 Opplane Portugal Unipessoal
📍 India
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