Responsibilities:
Must have computer knowledge.:
Initiate outbound calls to cold or warm leads to introduce products or services, explain their perks, and drive sales
Handle inbound calls to address inquiries, and answer queries in a skilled manner
Consistently meet or exceed daily, weekly, and monthly quotas for call volume, lead generation, or closed sales
Maintain a deep understanding of the company’s offerings, pricing, and promotional offers to answer client questions accurately.
Follow predefined communication scripts while adapting your tone and pitch to match the customer's specific needs
Organizing and mantaining files and records