We are a growing E-commerce company, specializing in digital goods and services for domestic and international clients. With over 5 years of business experience, we have successfully delivered software and services worldwide through our online platforms.

Position: Customer Support Executive

(In-house, Non-target based)

Responsibilities
Ensure minimum turnaround time in resolving user queries and complaints.
Provide friendly, empathetic, and professional customer service at all times.
Document user feedback and suggest process/product improvements.

Qualifications
Minimum 6 months of experience in customer service (inbound/outbound support preferred), ideally in e-commerce or internet-based companies.
Strong communication skills with fluency in English, Hindi.




Critical thinking and effective problem-solving ability.
Strong commitment to the ‘Customer First’ principle.
Hands-on experience with help desk software and remote support tools is an advantage.

What We Offer
A team-oriented and supportive team setting.
Non-target based role focused on delivering great service.
Secure, full-time in-house position (no fieldwork required).

Work Location:Baranagar, North Kolkata

Pay: ₹10,000.00 per month

Benefits:
Commuter assistance

Work Location: In person

📌 Customer Support Excutive Job Openning Baranagar (India)
🏢 ShoperShop
📍 India