Job Summary

Key Responsibilities:
Front Office Management
Manage the school reception and ensure a welcoming setting for parents, students, and visitors.
Maintain visitor records and coordinate appointments.
Ensure smooth daily front office operations.
Parent Communication & Relationship Management
Act as the primary point of contact for parents regarding school-related inquiries.
Respond to parent concerns and escalate issues to appropriate departments when required.
Conduct follow-up calls regarding admissions, fee payments, meetings, and school events.
Maintain solid and skilled relationships with parents.
Fee Collection & Payment Coordination
Monitor fee payment schedules and maintain fee-related records.
Coordinate with parents regarding pending payments and reminders.
Prepare fee collection reports and maintain payment documentation.
Coordinate with accounts for reconciliation and payment updates.
Administration & Documentation
Maintain student records, admission documents, and administrative files.




Handle data entry and ensure records are updated accurately.
Prepare reports and administrative documents for management.
Ensure proper filing and documentation practices.
Admission Support & Student Coordination
Assist in handling admission inquiries and parent interactions.
Guide parents through admission procedures and documentation requirements.
Coordinate with academic and administration teams regarding student information.
Operational SupportSupport day-to-day school administrative activities.
Coordinate school events, meetings, and parent-teacher interactions.
Assist management with operational requirements and scheduling.
Ensure smooth communication among departments.
Coordination & Communication
Coordinate with teachers, administration staff, transport team, and management.
Maintain effective internal communication to ensure smooth workflow.
Assist in resolving routine op

📌 Front Office Hyderabad
🏢 Westfield International School
📍 Hyderabad