Relationship Building: Develop solid, trusting, and profitable long-term connections with key clients and accounts.
Issue Resolution: Act as the primary point of contact to investigate and resolve customer complaints quickly and efficiently.
Sales & Growth: Identify opportunities for account expansion, upselling, and cross-selling while keeping clients informed about recent products and features.
Feedback & Strategy: Conduct regular quality assurance surveys and use customer data to refine retention strategies and improve overall customer experience.
Cross-Functional Collaboration: Partner closely with Sales, Marketing, and Accounts teams to align relationship strategies with revenue goals.
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
Provident Fund
Education:
Bachelor's (preferred)
Language:
English (required)
Work Location: In person
📌 Customer Care Executive Jaipur
🏢 Align Consultant Group
📍 Jaipur
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