Job Description:
Key Responsibilities:
Customer Interaction:
Greet customers warmly and engage with them to understand their needs
Provide recommendations and ensure a positive customer experience
Resolve basic customer queries courteously
Product Preparation:
Prepare beverages and food items accurately as per customer preferences and brand standards
Ensure quality, taste, and presentation meet company expectations
Order Processing & Billing:
Accurately punch orders in the POS system
Handle billing and ensure timely service
Kiosk Hygiene & Maintenance:
Maintain cleanliness and hygiene of the kiosk at all times
Follow all food safety and sanitation standards
POS Data Entry:
Enter daily operational data including closing stock, wastage, and other required inputs
Ensure accuracy in stock management records