We're looking for a friendly, confident, and customer-focused Guest Relations Executive / Front of House Associate to be the first point of contact for our guests. If you enjoy interacting with people, creating memorable experiences, and working in a fast-paced hospitality workplace, we'd love to hear from you.
Whether you're an experienced hospitality professional or someone with a solid customer service background looking to build a career in hospitality, we encourage you to apply.
Key Responsibilities
Welcome and assist guests with a warm and professional attitude.
Manage reservations, seating arrangements, and guest waitlists.
Handle walk-in guests and ensure smooth guest flow during busy hours.
Coordinate with the kitchen and service teams to provide a seamless dining experience.
Address guest inquiries, special requests, and resolve concerns promptly.
Maintain a clean, organized, and presentable reception area.
Process billing and payments using the POS system.
Ensure every guest has a positive and memorable experience.
Who We're Looking For
Friendly, well-groomed, and customer-oriented personality.
Strong communication skills in English and the local language.
Comfortable working in a fast-paced restaurant or hospitality setting.
Team player with a positive attitude and willingness to learn.
Basic computer knowledge; experience with POS systems is a plus but not mandatory.
Ability to work flexible shifts, weekends, and public holidays.
Experience
Freshers are welcome
Restaurants
Cafés
Hotels
Guest Relations
Front Desk
Reception
Customer Service
Retail
Aviation
Airlines
Airport Lounges
Luxury Retail
Customer Support
Sales
If you enjoy interacting with customers and providing excellent service, we'd love to meet you.
Qualification
Minimum qualification: 10th Pass / 12th Pass.
Hotel Management graduates or hospitality students are enco