Qualifications:
B.Tech, BCA, or MBA
Basic computer proficiency.
Key Skills
Excellent verbal and written communication skills.
Strong interpersonal and client relationship management skills.
Skilled, confident, and positive attitude.
Ability to work effectively in a team setting.
Good organizational and problem-solving abilities.
Key Responsibilities
Address customer inquiries and ensure timely resolution of issues.
Coordinate with internal teams to fulfill client requirements.
Build and maintain solid, long-term customer relationships.
Follow up with clients to ensure high levels of customer satisfaction.
Maintain accurate records of customer interactions and updates.