About the Role

Key Responsibilities
Provide support for international ecommerce customers.
Assist customers with hotel, flight and travel bookings.
Resolve customer complaints professionally and ensure timely resolution.
Deliver accurate information using company tools and processes.
Build positive customer relationships through excellent service.
Follow company policies, quality standards, and communication guidelines.
Work effectively in a blended customer support environment.

Eligibility Criteria
Minimum 6 months of International BPO experience.
Undergraduate or Graduate.
Excellent verbal and written English communication skills.
Versant C1 Level is mandatory.
Customer service experience is preferred.
Basic knowledge of hospitality travel hotel flight bookings, and ecommerce is an advantage.
Comfortable working rotational shifts.

Perks & Advantages
Competitive salary as per industry standards.
Evening and night shift cab facility.
Growth opportunities opportunities in an international process.
Dynamic and qualified work workplace.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:
International BPO : 1 year (required)

Work Location: In person

📌 International Ecommerce Customer Support Associate Jaipur
🏢 Aatmanirbhar Facility Management Private
📍 Jaipur