Key Responsibilities
Human Resources_
Manage the complete recruitment process, including sourcing, screening, scheduling interviews, and onboarding.
Maintain employee records, attendance, leave, and HR documentation.
Prepare offer letters, appointment letters, experience letters, relieving letters, and other HR documents.
Coordinate employee induction and orientation programs.
Assist in payroll inputs and employee engagement activities.
Ensure compliance with company HR policies and maintain confidentiality of employee information.
Coordinate internship programs and maintain intern documentation.
Technical Support_
Log, track, and follow up on customer support tickets.
Coordinate with the development team for bug reports, feature requests, and issue resolution.
Assist clients with software installation, configuration, and user guidance.
Prepare user manuals, FAQs, and support documentation.
Escalate unresolved technical issues to the appropriate technical team and ensure timely resolution.
Test software updates and verify reported issues before deployment.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Paid sick time
Paid time off
Provident Fund