Automation Support Specialist (Fresher)

Employment Type

Full-time

Department

Technology / HyperAutomation

About the Role

You will be trained to monitor, support, and troubleshoot automation solutions while working closely with experienced engineers on enterprise automation projects.

Key Responsibilities
Monitor automation workflows and ensure they are running successfully.
Identify automation failures and report issues promptly.
Perform basic troubleshooting and escalate complex issues to the development team.
Monitor logs and validate automation outputs.
Support deployment and testing of automation solutions.
Assist in resolving client support tickets within defined timelines.
Document issues, resolutions, and support procedures.
Coordinate with developers and project teams to resolve production issues.
Conduct routine health checks of automation processes.
Learn and work with RPA, AI, APIs, and workflow automation technologies.
Maintain accurate records of incidents and support activities.




Continuously learn new tools and technologies in the automation domain.

Skills Required
Robust logical thinking and analytical skills.
Positive problem-solving ability.
Basic understanding of programming concepts.
Basic knowledge of SQL and databases.
Understanding of Windows operating systems.
Familiarity with Microsoft Excel.
Positive written and verbal communication skills.
Ability to learn quickly and work in a team.

Preferred Skills

Knowledge of any of the following will be an added advantage:
Python
SQL
Power Automate
Automation Anywhere

Eligibility
BSc. IT, BSc. CS, MSc. IT, BCA
2025 or 2026 pass-outs preferred.
Internship or academic projects in automation, software development, or data analysis will be an added advantage.

Desired Qualities
Positive attitude and willingness to learn.
Strong ownership and accountability.
Good communication and interpersonal skills.
Ability to work in a quick-paced environmen

📌 It Support Specialist Wagle Estate (India)
🏢 Idolize Business Solutions
📍 India