Role Overview

Job description
What You’ll Do (Key Responsibilities)
Client Engagement & Adoption
Travel to client locations, including hub and spoke setups, to engage with senior officials and key stakeholders.
Drive awareness and understanding of Experian products and services.
Conduct training sessions to ensure effective utilization of Experian reports and solutions.
Support clients in maximizing value from Experian offerings.
Business Development & Sales
Identify opportunities within the assigned segment to expand product adoption.
Promote Experian’s portfolio including Bureau Solutions, credit risk tools, fraud prevention, analytics, and decisioning systems.
Contribute to revenue growth by increasing product usage among existing and current clients.
Client Relationship Management
Build and maintain robust relationships with decision-makers across client organizations.
Act as a trusted partner by understanding business needs and recommending relevant solutions.
Support clients in addressing challenges related to risk management, compliance,



and customer lifecycle management.
Solution Enablement & Support
Deliver tailored presentations and training programs aligned with client requirements.
Collaborate with internal teams (product, analytics, implementation) to ensure seamless delivery and support.
Ensure high levels of customer satisfaction and engagement.
Market Insights & Feedback
Capture client feedback and market insights to support product enhancements.
Stay updated on industry trends within the BFSI and small business segments.
Represent Experian in client interactions and industry forums when required.
Reporting & Performance Management
Maintain accurate records of client interactions, training sessions, and adoption metrics.
Track usage growth, client engagement, and overall performance indicators.
Identify prospects to improve processes and increase solution adoption.

Experience and Skill

📌 Sales Manager Mumbai
🏢 Experian Information Solutions
📍 Mumbai