Job DescriptionJob Overview
NWe are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.
NLocation: Bellandur, Kengeri & Bhartiya City
N5 Days Working & 2 Days Off (Rotational)
NJob Responsibilities
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Handle customer queriesexclusively through voice calls. N
Provide accurate information and resolve customer concerns professionally. N
Ensure excellent customer satisfaction during every interaction. N
Maintain call quality and productivity standards. N
Update customer detailsand interaction records in the system. N





nEligibility
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N
Freshers and experienced candidates are welcome to apply. N
Candidates from any educational background can apply. N
Excellent English communication skills are mandatory. N
Comfortable working in rotational shifts. N
Willing to work from the office in Bengaluru. N
Basic computer knowledge is required. N

nSkills Required
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Solid verbal communication. N
Valuable listening and problem-solving skills. N
Customer-focused attitude. N
Ability to work in rotational shifts including night shifts. N

📌 Customer Service Representative Karnataka
🏢 Alorica
📍 Karnataka