Who We Are
Evora is an international system integrator focused on mobile and user experience (UX), delivering digital maintenance and service management solutions to global and regional clients across Europe, North America, and Asia-Pacific. As an SAP Gold Partner and ServiceNow Premium Partner, we combine high-value consulting with a solid offshore delivery model. With 500+ Evorians across India, the US, Brazil, Germany, Austria, and Spain, we're growing our ServiceNow practice and looking for an experienced Field Service Management (FSM) Implementation Lead to join our team.
Who We Are Looking For
Solid grasp of ServiceNow platform architecture, applications, and modules
Hands-on experience implementing Field Service Management (FSM), with Mobile Agent App customization
5–10 years in software development, including 3+ years of ServiceNow implementation in complex environments (CSM/FSM)
5+ years of overall technology experience spanning development, implementation, and maintenance of large-scale systems
Solid grounding across the full Application Development lifecycle,



ideally in Agile environments
Excellent client-facing communication — verbal and written — with experience engaging stakeholders at multiple levels
Able to work independently and manage multiple concurrent workstreams
Solid problem-solving skills and sound judgment under ambiguity
Genuine interest in mentoring junior team members
ServiceNow certifications preferred (e.g., CSA, CIS-FSM, CIS-CSM)
Exposure to ServiceNow Knowledge Management is a plus
What You Bring
Work on ServiceNow-based implementation projects for global clients
Design and implement complex FSM/CSM solutions tailored to customer requirements
Configure and build custom applications and modules on the ServiceNow platform
Customize the Mobile Agent App for field service use cases
Partner closely with delivery peers to ensure projects land on time, on budget, and in scope
Support cross-functional team

📌 Servicenow Senior Implementation Lead Bengaluru (India)
🏢 Evora IT Solutions
📍 India