27 Aug
|
ELO House
|
Chennai
About ELO House
ELO House runs a portfolio of 100+ furnished homes across 22+ locations in Chennai. Our guests stay for weeks and months — patients and families coming to Chennai for treatment, corporate travellers on projects, and specialists relocating to the city.
Demand comes to us every day. What we hold is finite and constantly changing. This role sits exactly at that intersection.
What This Job Actually Is
This is not a persuasion job. The people who contact us already want a home.
Your job is to find out what a guest genuinely needs, look at what we actually have available, and connect the two — quickly, and often not in the way the guest first imagined. The guest asks for Adyar; the right home for them is in Guindy. The guest asks for ₹35,000; the right answer is ₹45,000 with a reason they accept. Getting that match right, quick, is the entire job.
If you have worked a live inventory — hotel rooms, seats, slots, flats — you already understand this role.
Responsibilities
Matching
Qualify every enquiry properly before quoting anything: dates, duration,
budget, area, number of guests, and the reason for the stay
Map the requirement against live availability across our portfolio
Present two or three genuine options, including alternatives to what the guest first asked for, with a explicit reason why each fits
Redirect location and budget expectations without discounting
Closing
Own each enquiry end to end, from first message to confirmed booking
Handle price objections by reframing value — cost per day, inclusions, no brokerage — rather than dropping the rate
Never end a conversation without a fixed next step: a site visit slot, a callback time, or options sent within the hour
Coordinate site visits, paperwork, and check-in
Inventory intelligence
Track availability closely enough to answer without checking twice
Work with the supply team on upcoming vacancies and blocked dates
Report recurring mismatches — the areas, budgets, and h
📌 Senior Sales Executive Chennai
🏢 ELO House
📍 Chennai