Key Responsibilities
Manage branch banking operations and customer service.
Handle customer queries, complaints and service requests.
Manage CASA, account opening, KYC and documentation.
Ensure compliance with RBI, KYC/AML and internal banking guidelines.
Handle cash, cheque and other branch transactions.
Ensure timely resolution of customer grievances and service requests.
Manage and coordinate with tellers/customer service executives.
Support CASA acquisition and cross-selling of banking products.
Generate referrals for Loans, Insurance, Credit Cards and other financial products.
Maintain branch MIS and ensure operational accuracy.
Support the Branch Manager in achieving business and service targets.

Requirements:
Graduate in any discipline
2 5 years of banking/branch operations/customer service experience
Solid knowledge of CASA, KYC and branch banking
Positive communication & customer-handling skills
Team handling/coordination experience preferred

📌 Operations Executive Intern Bhubaneswarpur (India)
🏢 SkillLabs
📍 India