27 Aug
|
ATLAS SkillTech University
|
Alibag
27 Aug
ATLAS SkillTech University
Alibag
Job DescriptionJob Description: Admission Counsellor NOrganization: Atlas SkillTech University NDepartment: Admissions / Student Enrollment NLocation: Mumbai (or specify campus location) NEmployment Type: Full-Time NAbout Atlas SkillTech University NAtlas SkillTech University is a future-focused institution offering industry-aligned undergraduate and postgraduate programs designed to bridge the gap between academia and employability. NRole OverviewnWe are looking for an enthusiastic and target-driven Tele-counsellor to join our Admissions team. The role involves counselling prospective students and parents over phone, email, and chat — guiding them through our programs, addressing queries, and converting leads into successful enrollments. NKey Responsibilitiesn N Make outbound calls to prospective students/leads generated through marketing campaigns, website inquiries, and referrals N Counsel students and parents on suitable programs based on their interests, career goals, and eligibility N Handle inbound queries via phone, email, and chat promptly and professionally N Explain course structure, fee details, eligibility criteria, admission process, and scholarships N Follow up consistently with warm leads to drive conversions and achieve monthly admission targets N Maintain accurate records of interactions, lead status, and follow-ups in the CRM N Coordinate with the campus/admissions team for campus visits, document verification,
and enrollment formalities N Address objections and concerns to build trust and confidence in the university's offerings N Meet daily/weekly call and conversion targets set by the team lead N Stay updated on all program details, fee structures, and policy changes. NnRequired Skills & Qualifications Nn Graduate in any discipline (preferred: Business, Communications, or related field) N 1–5 years of experiencein telecounselling, telesales, inside sales, or admissions counselling (freshers with strong communication skills may also apply) N Excellent verbal communication skills in English and Hindi/regional language N Strong persuasion, negotiation, and interpersonal skills N Target-oriented mindsetwith the ability to work under pressure N Proficiency in using CRM tools, MS Office, and basic computer applications N Patience and empathy while handling student and parent queries NnPreferred Attributes Nn Prior experience in the education/EdTech sector N Familiarity with highereducation admission cycles N Positive attitude and resilience to handle rejection during cold calling NnWhat We Offern N Market-competitive salary withperformance-based incentives N Opportunity to work with a fast-growing, innovation-driven university N Career growth within the admissions and student engagement vertical N Training and mentorshipfrom experienced admissions leaders N
📌 Admission Counsellor (Alibag)
🏢 ATLAS SkillTech University
📍 Alibag