Job DescriptionHello, NHirning for Customer Support ( US healthcare ) NExperience: 1 + Years NLocation: Kolkata / Noida NNotice Period: Immediate Joiner NMax Rate- up to 5 LPAnShift- Night shift (Work from office ) NDesired candidate profile Nn Experience in handling customer issues, escalation calls, case management, and coordinating with cross-functional teams N Excellent verbal and written communication skills in English with strong comprehension abilities N Good working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems,



and data entry activities N Ability to analyze information accurately and maintain attention to detail N Willingness to work in a 24x7 setting N Open to working from the office NnJob Description Nn Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (AR) N Capable of identifying,capturing, and documenting denial reasons accurately N Update claim status, notes, and actions in the respective systems and databases N Coordinate with internal teams to resolve claim-related issues and ensure timely closure N Meet productivity, quality, and compliance targets as defined by the process N Maintain confidentiality and always adhere to client and organizational policies. N

📌 Customer Service Representative (Lal Bazar)
🏢 The Hird
📍 Lal Bazar