Membership Sales & Guest EngagementLead membership operations across hotel clusters in Bengaluru to drive sales, revenue, and profitability.Drive in-hotel membership sales through strong lobby presence, guest interactions, and conversion of hotel footfallsEnsure high visibility of membership programs across key hotel touchpoints including lobby, outlets, and front deskDrive member acquisition through walk-ins, referrals, digital enquiries, partnerships, and activation initiativesMaximize conversion across all sales channels including in-hotel sales, voice, outbound campaigns, digital enquiries, website leads etcHotel Partnerships & Business LeadershipBuild solid relationships with Hotel GMs and leadership teams to drive program successConduct regular business reviews and performance monitoring with partner hotelsDrive collaboration between hotel teams, marketing,



operations and corporate functionsIdentify new business opportunities, local partnerships and activation opportunities within hotelsDigital OrientationChampion TLC DigiTech’s digital-first approach across partner hotelsPromote digital adoption and awareness of membership platforms including website, App, online renewals and customer engagement tools within teams and hotelSupport digital campaigns, social lead generation, influence engagement, and data-led sales optimizationTeam Management & Operational ExcellenceLead recruitment, productivity, grooming, and performance of hotel-based sales teamsEnsure compliance with operational, audit, and customer service standardsMaintain a strong member-first approach across all hotel operations

📌 Cluster Manager (Maharashtra)
🏢 TLC DigiTech
📍 Maharashtra