- Plan, execute, and oversee QA and test automation projects, ensuring timely delivery and quality outcomes
- Act as the primary point of contact for customers, maintaining robust communication and high satisfaction levels
- Collaborate with cross-functional teams to implement processes and deliver optimized solutions aligned with customer expectations
- Track, analyze, and report on project metrics including profitability, quality, risks, and resource utilization
- Work closely with technical leads to align deliverables with customer goals and ensure defect-free implementation
- Leverage expertise in QA practices and test automation frameworks to guide and support the project team