- Plan, execute, and manage end-to-end QA and test automation projects
- Act as the primary point of contact for clients, ensuring transparent communication and customer satisfaction
- Collaborate with cross-functional teams to align QA solutions with customer goals and expectations
- Track, analyze, and report on key project metrics including profitability, quality, and risk
- Work closely with technical leads to ensure high-quality, bug-free implementations
- Provide expert guidance on QA practices and the use of automation frameworks
- Implement and refine processes to enhance team performance and solution delivery