Job Description

Role Overview

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We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.

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This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

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Experience: 1–4 Years

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Eligibility: Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.

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Key Responsibilities

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1. Reporting & Business Insights

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Prepare weekly, monthly, and quarterly MIS reports across business units

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Track key metrics:

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- Revenue vs targets

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- Pipeline & conversion

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- Collections & receivables

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- Project delivery status

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Work with tools like Odoo, Excel, Power BI to consolidate and present insights

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Identify gaps, inconsistencies, and highlight actionable insights to the COO

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1. Cross-Functional Coordination

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Act as a central coordination layer between:

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- Sales / ASL team

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- Delivery teams

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- Finance & collections

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- HR & operations

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Ensure closure of action items from internal reviews and leadership meetings

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Drive accountability across teams with structured follow-ups

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1. COO Office Management

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Prepare meeting agendas,



MOMs (Minutes of Meeting), and action trackers

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Support in business reviews, board-level summaries, and leadership decks

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Maintain structured documentation for:

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- Key decisions

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- Strategic initiatives

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- Operational plans

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1. Process & Governance

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Bring discipline in:

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- Reporting cadence

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- CRM hygiene

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- Data accuracy across systems

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Assist in defining and tracking SOPs and operational workflows

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Support automation initiatives (reporting, dashboards, trackers)

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1. Special Projects

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Work on strategic initiatives driven by COO office:

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- New service launches

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- Partner programs

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- Internal process improvements

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Conduct basic research, bench marking, and data analysis

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Required Skills & Qualifications

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Experience in operations / business analyst / EA to leadership roles

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Strong proficiency in:

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- Excel (mandatory – advanced level)

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- Power Point (executive presentations)

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- Any ERP/CRM (Odoo preferred, but not mandatory)

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- High ownership and follow-through mindset

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- Strong communication and stakeholder management skills

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- Ability to handle ambiguity and multi-task in a fast-paced setting

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Preferred Background

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Experience in IT services / SaaS / cloud / consulting companies

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Exposure to MIS reporting, dashboards, or financial tracking

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Prior experience supporting CXO-level stakeholders

📌 Executive Assistant to COO (Operations & Reporting) (Chennai)
🏢 ToCumulus
📍 Chennai