Job Description

Role Overview

/n

We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.

/n

This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

/n

Experience: 1–4 Years

/n

Eligibility: Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.

/n

Key Responsibilities

/n

1. Reporting & Business Insights

/n

Prepare weekly, monthly, and quarterly MIS reports across business units

/n

Track key metrics:

/n

/n

- Revenue vs targets

/n

- Pipeline & conversion

/n

- Collections & receivables

/n

- Project delivery status

/n

/n

Work with tools like Odoo, Excel, Power BI to consolidate and present insights

/n

Identify gaps, inconsistencies, and highlight actionable insights to the COO

/n

1. Cross-Functional Coordination

/n

Act as a central coordination layer between:

/n

/n

- Sales / ASL team

/n

- Delivery teams

/n

- Finance & collections

/n

- HR & operations

/n

/n

Ensure closure of action items from internal reviews and leadership meetings

/n

Drive accountability across teams with structured follow-ups

/n

1. COO Office Management

/n

Prepare meeting agendas,



MOMs (Minutes of Meeting), and action trackers

/n

Support in business reviews, board-level summaries, and leadership decks

/n

Maintain structured documentation for:

/n

/n

- Key decisions

/n

- Strategic initiatives

/n

- Operational plans

/n

/n

1. Process & Governance

/n

Bring discipline in:

/n

/n

- Reporting cadence

/n

- CRM hygiene

/n

- Data accuracy across systems

/n

/n

Assist in defining and tracking SOPs and operational workflows

/n

Support automation initiatives (reporting, dashboards, trackers)

/n

1. Special Projects

/n

Work on strategic initiatives driven by COO office:

/n

/n

- New service launches

/n

- Partner programs

/n

- Internal process improvements

/n

/n

Conduct basic research, bench marking, and data analysis

/n

Required Skills & Qualifications

/n

Experience in operations / business analyst / EA to leadership roles

/n

Strong proficiency in:

/n

/n

- Excel (mandatory – advanced level)

/n

- Power Point (executive presentations)

/n

- Any ERP/CRM (Odoo preferred, but not mandatory)

/n

- High ownership and follow-through mindset

/n

- Solid communication and stakeholder management skills

/n

- Ability to handle ambiguity and multi-task in a fast-paced environment

/n

/n

Preferred Background

/n

Experience in IT services / SaaS / cloud / consulting companies

/n

Exposure to MIS reporting, dashboards, or financial tracking

/n

Prior experience supporting CXO-level stakeholders

📌 Executive Assistant to COO (Operations & Reporting) (Coimbatore)
🏢 ToCumulus
📍 Coimbatore