Job Title: ITAM Senior Engineer

Experience: 4-7 years

Location: Pune

Primary Skills: ITAM HAM SAM

Job Requirements:

Solution Development Customization : Design, develop, and implement end-to-end ITAM (SAM/HAM) solutions on the ServiceNow platform based on business requirements.
Workflow Automation : Create and configure complex workflows, business rules, UI actions, client scripts, and catalog items to automate asset lifecycle management (from procurement to disposal).
Platform Integration : Build and maintain integrations between ServiceNow and third-party discovery tools, procurement tools, vendor platforms, and ERP environments using IntegrationHub, REST/SOAP APIs.
CMDB Asset Governance : Ensure seamless mapping between the CMDB and Asset tables. Maintain discovery schedules and clean data reconciliation patterns to minimize gaps.
License Lifecycle Compliance : Configure license metrics, software models, entitlements, and software counters to generate accurate compliance dashboards and audit-ready reports.
Maintenance Support : Troubleshoot platform issues,



perform code reviews, and support platform upgrades, ensuring custom ITAM applications remain stable and efficient.

Required Technical Skills:

Core Platform Skills : Strong proficiency in ServiceNow development (JavaScript, Glide API, Script Includes, Business Rules, UI Policies)
ITAM Expertise : Deep understanding of the ServiceNow ITAM suite, specifically SAM Qualified (SAM Pro) and HAM Professional (HAM Pro).
Integration and Discovery : Hands-on experience with ServiceNow Discovery, Service Mapping, IntegrationHub, and importing data via Transform Maps.
Data Structure Knowledge : Strong comprehension of relational databases, CMDB architecture, and the Common Services Data Model (CSDM).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ITAM Senior Engineer (Pune)
🏢 Ellicium Solutions
📍 Pune