We are looking for a highly motivated and experienced Team Member to join our Agency Collections team at Tata Tele Business Services. The ideal candidate will have a strong background in collections and agency management, with excellent communication and problem-solving skills.

Roles and Responsibility

- Manage and oversee the daily operations of the agency collections team to ensure timely and effective debt recovery.

- Develop and implement strategies to improve collection efficiency and reduce delinquencies.

- Collaborate with internal stakeholders to resolve customer complaints and disputes.

- Analyze and report on collection performance metrics to identify areas for improvement.

- Train and guide team members on collection best practices and procedures.

- Ensure compliance with regulatory requirements and company policies.

Job Requirements





- Minimum 2 years of experience in collections or a related field.

- Strong knowledge of collections principles, practices, and regulations.

- Excellent communication, negotiation, and problem-solving skills.

- Ability to work in a fast-paced environment and meet deadlines.

- Solid analytical and reporting skills.

- Experience with CRM software and other collection tools.

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📌 Team Member - Agency Collections (Pune)
🏢 Tata Tele Business Services (TTBS)
📍 Pune