Responsibilities Job Responsibilities Solution Architecture Development Build and implement FSO applications using out of the box data models, case management, and workspaces.
Bring to bear the Financial Services Data Model (FSO Core) when modeling accounts, products, and transactions.
Develop playbooks, flows, and subflows through Process Automation Designer/Flow Designer.
Implement Workspaces for guided resolution.
Integrations Data Build API integrations with document repositories.
Use recommended implementation approaches and environment strategy to accelerate safe deployments.
Risk, Compliance Controls Embed compliance and audit-ability into workflows and align with industry standards.
Technical Leadership Lead a team of ServiceNow engineers by following coding standards, upgrade-protected build, and platform guidelines.
Mentor engineers on scripting, UI actions, Script Includes, Business Rules, and performance optimization.
Perform peer reviews and manage update sets/app repositories.
Collaboration Communication Partner with product and architecture teams to align scope, trade-offs, and timelines.
Communicate risks early with options.
Translate business requirements into executable engineering scope.




Qualifications Job Requirements Bachelor s/Master s in computer science or a related field.
Certification in ServiceNow CSA and CAD is required.
5 8 years of software engineering experience, with 4 6+ years on ServiceNow; 1+ years implementing FSO (Banking and/or Insurance).
Strong Now Platform engineering: JavaScript, Glide API, Flow Designer, Process Automation Designer, UI Policies/Actions, and scoped apps, integration developed with IntegrationHub/REST.
Deep knowledge of FSO capabilities: case knowledge, Workspaces, Advanced Work Assignment, document management, omnichannel, and Performance Analytics.
Nice to Have Hands on experience with FSO Core data model (accounts, products, transactions) and extension patterns/ACLs.
Experience with Now Assist (GenAI) for Banking/Insurance use cases and measurement of quality improvements.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Software Engineer (Pune)
🏢 Principal Financial Group
📍 Pune