The Floor Coordinator is responsible for ensuring the smooth day-to-day operations of the centre by coordinating patient flow, supporting clinical and administrative teams, and delivering an excellent patient experience.
Key Responsibilities
- Coordinate patient flow from registration to discharge.
- Ensure seamless coordination between doctors, nurses, reception, pharmacy, and support staff.
- Monitor patient waiting time and resolve operational issues promptly.
- Address patient queries and ensure high service standards.
- Coordinate with housekeeping and maintenance to maintain cleanliness and facility readiness.
- Ensure compliance with hospital policies, SOPs, and NABH standards.
- Maintain daily operational reports and escalate concerns to the Centre Head.
Qualification & Experience
- Graduate in any discipline.
- 2-4 years of experience in hospital operations, patient coordination, or healthcare administration.
- Oncology or hospital experience preferred.
Key Skills
- Robust communication and coordination skills.
- Good organizational and problem-solving abilities.
- Patient-centric approach with a positive attitude.
- Basic knowledge of MS Office and Hospital Information Systems (HIS).ed.
Interested candidates can WhatsApp their resume to Neha Gala: (phone hidden)
📌 Floor Coordinator (Pune)
🏢 Cellcure Cancer Centre
📍 Pune
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