28 Aug
|
Primis Digital
|
Pune
28 Aug
Primis Digital
Pune
Location
: Pune
Job Type:
Full-time | Work from Office
Experience:
0 2 Years (Freshers with excellent communication skills can also apply)
Role Overview
We are looking for a confident and enthusiastic Telecaller / Telemarketing Executive to join our team at Primis Digital LLP . In this role, you will be responsible for connecting with prospective customers, generating and nurturing leads, conducting follow-ups, and supporting the lead conversion process. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to build positive relationships over calls.
Key Responsibilities
- Make outbound calls to prospective customers and introduce the company s services.
- Understand customer requirements and provide accurate information about the company s offerings.
- Follow up with leads generated through websites, social media, marketing campaigns, and other sources.
- Qualify leads and coordinate with the relevant internal teams for further discussions.
- Schedule meetings, consultations, or product/service demonstrations for interested prospects.
- Respond professionally to customer enquiries and resolve basic queries.
- Maintain detailed records of customer interactions, follow-ups, and call outcomes.
- Update lead information and communication history in the CRM or tracking system.
- Coordinate with internal teams to ensure timely follow-ups and customer responses.
- Achieve daily and monthly calling, follow-up, and lead conversion targets.
- Stay updated with the company s products, services, and ongoing campaigns.
- Adhere to company policies regarding confidentiality and data security.
Required Skills Qualifications
- Minimum HSC qualification; graduates are preferred.
- 0 2 years of experience in telecalling, telesales, inside sales, customer support, or a similar role.
- Freshers with excellent communication skills and a willingness to learn are encouraged to apply.
- Strong verbal communication skills in English and Hindi.
- Knowledge of Marathi will be an added advantage.
- Good listening, persuasion, and customer-handling skills.
- Comfortable making outbound calls and working towards performance targets.
- Basic knowledge of Microsoft Excel, Google Sheets, or CRM software.
- Ability to manage multiple follow-ups and maintain accurate records.
- Willingness to work full-time from the Pune office.
Key Competencies
- Excellent verbal communication and interpersonal skills.
- Strong customer service and relationship-building abilities.
- Confident, skilled, and persuasive communication style.
- Goal-oriented with the ability to work in a target-driven environment.
- Good organizational and time management skills.
- Positive attitude with a willingness to learn and adapt.
- Ability to work collaboratively with cross-functional teams.
- High level of professionalism, integrity, and attention to detail.
What We Offer
- Structured onboarding and role-specific training.
- Supportive and collaborative work environment.
- Performance-based learning and career growth opportunities.
- Exposure to customer engagement and business development processes.
- Opportunity to build a rewarding career in sales and customer relations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Telecaller / Telemarketing Executive (Pune)
🏢 Primis Digital
📍 Pune