SSN Sales Administrator

Job Summary

As part of our Sales Administration Center (GSAC Chakan), the Sales Administrator - Service Supply Network, plays a key role in supporting regional customers sales teams by ensuring efficient, accurate, and seamless order management operations.

This role serves as a central coordination point between sales, customers, and internal functions, driving operationalexcellenceand delivering a unique and superior customer experience.

What you will do

As a Sales Administrator, you will contribute to delivering world-class service by managing critical sales operations:

- Manage end-to-end order processing in ERP systems (SAP preferred)
- Validate pricing, commercial terms, and customer data
- Ensure timely order booking, amendments, and closures
- Provide administrative and operational support to regional sales teams
- Support quotations, Booking orders, Pricing coordination, and contract processes
- Monitor order lifecycle and proactively resolve delays or discrepancies
- Act as a key interface between Sales, Supply Chain, Finance, and Service teams
- Resolve order-related queries, billing issues, and customer escalations
- Maintain strong communication with global stakeholders across time zones
- Ensure compliance with global processes and drive continuous improvements





We believe you have

- Bachelors or Masters degree in business administration, Commerce, or related field.
- 36 years of experience in Sales Administration / Order Management (preferably in a shared services environment)
- Robust experience with ERP systems (SAP preferred)
- Advanced knowledge of Microsoft Excel and reporting tools
- Experience working with global stakeholders is an advantage
- Strong attention to detail, problem-solving mindset, and communication skills
- Ability to manage high-volume tasks in a fast-paced, global environment

Key Competencies

- Customer-centric approach
- Ownership and accountability
- Ability to work in a fast-paced, global environment.
- Effective communication (written and verbal)
- Excellent coordination and stakeholder management skills
- Strong time management and prioritization
- Collaboration across global teams
- Continuous improvement mindset

Experience Level

Senior Level

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SSN Sales Administrator (Pune)
🏢 Tetra Laval
📍 Pune